solo ticket merseytravel
Introducing Merseytravel's Tickets for Adults. 1. There is also a booklet for young people (aged 5 - 18) tickets. Which dates are covered by Solo Term Time Tickets? If you do not receive your ticket within seven days please email smart@merseytravel.gov.uk, quoting your order reference number and our team will investigate. 4. Who can use a Trio Ticket and when4.1 Trio Tickets are sold in paper format. I have a Walrus card - do I need to change this to use the MetroSmart website? We advise you to register your card online so that we have a record if you lose it. They may be bought as tickets valid for:4.2.1 one week (Trio Adult Weekly Ticket) which will be valid from the day you first use it; 4.2.2 monthly (Trio Adult Monthly Ticket) which will be valid from the day you first use it;4.2.3 an academic term (Trio Adult Term Time Ticket) which will be valid until 8 p.m. Monday to Friday during that term, excluding any half term; and4.2.4 a year (Trio Adult Annual Ticket) which will be valid from the day you first use it. 5. I have looked at the Term Time Ticket and the dates dont meet my needs - what should I do? Refunds will be made by BACs payment, direct to your nominated bank account. Your ticket will be checked and the refund calculated. 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. You can combine different types of season tickets for journeys through different areas or zones. Any refund in accordance with this clause 10.6 shall be processed by us provided that: 10.6.1 the partially used Solo Ticket issurrendered; 10.6.2 your bank or BACS details are provided to allow us to process your refund in accordance with clause 10.7. 10.4.5 the Merseytravel Smartcard with the Solo Ticket is surrendered to us with the request for a refund. 05 March 2023. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. Proceed to "Secure Checkout" to pay by debit or credit card. No, you can register your Walrus card online. 10.7 All monies refunded to you shall beeffectedby way of bank transfer, BACS or refunded to the original debit or credit card used to purchase the Solo Ticket. This fee is to cover the card production and distribution costs. 8.4 In serious or repeat cases of Solo Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. Term TimeMonday to Friday during term time only, including half term. 5.1 Each time you board and alight a bus, it counts as a separate journey. Complete a ticket surrender form online, attach your MetroCard and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest Merseytravel Centre. 7.3 We may withdraw your My Ticket, including refusing to accept the continued use of such My Ticket where it has, or we have reason to suspect that it has, been misused or used for any fraudulent or improper purpose. Bring your MetroCard or Walrus with you to avoid paying another 1 activation fee. Entire AgreementThese Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. If your card has been damaged, a replacement fee may be applied. DefenitionsAccount Holder means the holder of the Fast Tag Account. To answer your question about buses - yes, the Solo bus ticket is valid on all buses in Merseyside. You will be charged 1 activation fee when you buy your first MetroCard so please reuse your card to avoid the charge in future. (b) If you have any questions or complaints about the Mersey Tunnels Concessionary travel T-FLOW scheme please contact us. If this information changes, for any reason, you must notify us immediately.Please be advised that we may use agencies to verify and confirm your identity and residence. We do not currently offer an app but our MetroSmart website is mobile friendly and the site can be accessed online, via your mobile phone or tablet. For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio or Solo ticket for area C and a Railpass for zone F. Merseytravel tickets are available for these areas and zones You can load more than one Saveaway on your MetroCard or Walrus at the same time. Introducing Merseytravel's 03 Tickets for Adults . 7.2 You can purchase Solo Adult Bundles, Solo Weekly Tickets and Solo 4-Weekly Tickets on the Metro-Smart website (. ) But. (b) Merseytravel may at any time make more significant changes to the Fast Tag, Account, Toll Barrier and these terms, but if we do so we will notify you and you may then contact us to end the contract before the changes take effect and receive a refund from your Account (if applicable). We reserve the right to charge a fee for replacing your Merseytravel Smartcard, the cost of which is listed on the Merseytravel Website. 1.3 These Terms were last updated in December 2020. Simply click the Register button on the home page and follow the 2-step registration process. Monday to Friday during term time only, including half term. 5. Solo tickets are valid across Merseyside. Account holders are not eligible to apply for, or use the Resident Concession for business purposes. You can also visit a Merseytravel Centre from early August to buy your ticket. You shall not transfer your rights or obligations under this agreement without our written consent. 3.3 Your Saveaway Ticket is not valid for use on: 3.3.1 One-off special event services, unless otherwise agreed by the participating operators;3.3.2 Private bus, coach, rail or ferry services; 3.3.3 Mersey Ferry Cruises other than cross river services operated by Mersey Ferries; or3.3.4 Any other services as agreed by the participating operators 3.4 You must use your Saveaway Ticket within the area(s) chosen for your journey. If you find that your journey will take you outside your chosen tickets zone or area, simply pay the normal fare for the extra part of your journey before the journey begins. train services (see note 1 below) and the Mersey (l) The Fast Tag must only be used by the concession holder. 4.5.2 monthly (Railpass Apprentice Monthly Ticket) which can only be added straight to your Apprentice Travelcard and will be valid from the date specified at purchase. Please emailsmart@merseytravel.gov.ukquoting your order reference number to let us have the correct details. They may be bought as tickets valid for:4.3.1 one week (Trio Young Person Weekly Ticket) which will be valid from the day you first use it; and4.3.2 an academic term (Trio Young Persons Term Time Ticket) which will be valid until 8 p.m. Monday to Friday during that term, excluding any half term. 3.2 Your Solo Ticket is not valid for use on: 3.2.1 one-off special event services, unless otherwise agreed by the participating bus operators;3.2.2 private bus services or coaches; or3.2.3 any other services as agreed by the participating bus operators.3.3 If your journey crosses the Merseyside boundary to Cheshire, Halton, Greater Manchester or Lancashire, that part of your journey is not covered by the Solo Ticket and you will be subject to additional fares from the point you leave Merseyside to your final destination. Where can you use the Trio Ticket 3.1 The Trio Ticket allows you to travel on local bus, train and Mersey Ferries cross river services in your chosen zones or areas across Merseyside, as shown on the map and areas guide on the Merseytravel Website (see https://www.merseytravel.gov.uk/tickets-and-pricing/ticket-types/trio-ticket/). Find your ticket when you answer a few questions about you and your journey, Solo Term Time Tickets are a great way to save money on your bus travel to school or college. (a) This Agreement should be read in conjunction with the information contained within the Mersey Tunnels T-FLOW Concessionary travel Application pack. Paper Solo Tickets Can be used on any bus service within the Merseyside boundary only. One DayUse it anytime on the day that you buy it. You can now buy a 1 day, 3 day or weekly ticket. (a) Merseytravel shall use the personal information you provide us to: (i) to create and administer the T-Flow account for your concessionary travel through Mersey Tunnels, (ii) to process any monetary payments on to your T-FLOW concessionary Account. DefinitionsAccount Holder means the holder of the Concessionary Fast Tag Account. You can complete a, form online, attach your MetroCard or annual ticket and post this to Merseytravel, PO Box 1976, Liverpool, L69 3HN or submit it in person to your nearest. 5.3 You must follow any of our, or the train operators, instructions when using a Railpass when making a journey and you must let any driver or other member of staff of the train operator examine your Merseytravel Smartcard, Apprentice Travelcard or paper format ticket (as the case may be) at any time during your journey if asked to do so. This clause also applies to accidental destruction of a paper Solo Ticket. 5.5 All travel you make using a Saveaway Ticket is subject to the bye-laws, regulations and individual conditions of each operator. Can be used at any time, on any day (excpet off-peak, term time or student year tickets). For example, you could travel from Liverpool to Ormskirk either by an all zones Railpass (rail only) or a Trio ticket for area C and a Railpass for Zone F. A Merseyrail Only Railpass Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used.7.5 The Metro-Smart Website accepts the use of most major debit and credit cards (excluding American Express) when purchasing Solo Tickets. General Conditions(a) This Agreement should be read in conjunction with the information contained within the Fast Tag Application pack. 4.5 The term time dates for each academic year can be found on the Merseytravel Website. AssignmentYou shall not transfer your rights or obligations under this Agreement without our written consent. These Terms (together with any documents or other items referred to in them) constitute the entire agreement and understanding between us and you in respect of the matters dealt with in it and supersedes, cancels and nullifies any previous terms between us and you in relation to such matters. 3.2.3 any other services as agreed by the participating bus operators. 4.5 They may be bought as tickets valid for:4.5.1 one week (Solo Apprentice Weekly Ticket) which can be added straight to your Apprentice Travelcard and will be valid from the day you first use or activate it; and4.5.2 four weeks (Solo Apprentice 4 Weekly Ticket) which can be added straight to your Apprentice Travelcard and will be valid from the day you first use or activate it.4.6 Subject to clause 4.7, you can only use a Solo Ticket on the dates for which it is valid and until 02:59 am on the day following the expiry of the Solo Ticket.4.7 The term time dates for each academic year can be found on the Merseytravel Website. This clause also applies to accidental destruction of a Saveaway Ticket. Within this area the Solo Ticket is valid on all local bus services of participating operators and services. Fast Tags are supplied for domestic and private use and we shall have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity. The quickest and easiest way to buy your first Solo Adult or Young Persons Solo ticket is via our website. 15.2 If any provision in these Terms is found to be invalid or unenforceable but would cease to be invalid or unenforceable if some part of the provision were deleted, the provision in question shall apply with such modification as may be necessary to make it valid and enforceable. You will need to pay 1 for a new card. Anytime Single / Return Tickets. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visitour. Is my Term Time Ticket valid across all areas of Merseyside? What should I do? The Over 60s Travel Pass is valid on local buses within the Merseyside boundary, on the Merseyrail network (City, Wirral and Northern lines within Merseyside and as far as Chester, Ellesmere Port and Ormskirk) and on the Mersey Ferries for single river crossings (not River Explorer or Special Cruises). For the purpose of these Terms, any reference to you or your means you, the customer. 7.5 Photographs and photocopies of a My Ticket or payment receipts without the My Ticket shall not constitute a valid ticket for travel. For the avoidance of doubt, you will then be required to buy an adult ticket. Misuse8.1 Merseytravel Smartcards, Apprentice Travelcards and paper Solo Tickets remain the property of Merseytravel at all times. Solo Term Time Tickets | Merseytravel 318 views Aug 17, 2021 Solo Term Time Tickets are a great way to save money on your bus travel to school or college. Saveaways are one-day tickets for off peak-travel. Under 5s travel free in Merseyside. Customers have the option to open a personal or business T-FLOW Account. We may amend these Terms from time to time by publishing any amendments or replacements to the Terms on our website: http://www.merseytravel.gov.uk (Merseytravel Website), which shall replace all previous versions published by us.1.4 Where these Terms conflict with any other information published on the Merseytravel Website, these Terms shall have priority. 2.1 The Solo Ticket scheme is organised and operated byMerseytravel,the executive body responsible for the coordination of public transport in Merseyside. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable skill and care, but we are not responsible for any loss or damage that is not foreseeable. Tickets are valid Monday to Friday onterm time datesonly. 16. 02. Your ticket activates on the day you first use it. We will refund any payments you have made to your Account. If we fail to comply with these terms, we are responsible for loss or damage you suffer that is a foreseeable result of our breaking this contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Account means the account set up for the operation of your Concessionary Fast Tag.Liverpool City Region includes the districts of Liverpool, Halton, Knowsley, Sefton, St Helens and WirralFast Tag means the Mersey Tunnels Fast Tag device (on board unit)Merseytravel means Merseytravel (the operators of the Mersey Tunnels) of No 1 Mann Island Liverpool L3 1BP as well as its employees agents subcontractors and assigneesToll Barrier means the Mersey Tunnels toll barrier at the toll plaza which the Fast Tag is usedResident Concession means the discount available upon application to eligible residents of the Liverpool City Region.User means you the user of the Fast Tag. Yes, you can use your Solo Term Time Ticket within the Merseyside area, but your ticket wont be valid for travel in Lancashire, Cheshire or Halton. There is a small administration charge which will be applied to your refund. Changes(a) Merseytravel may at any time make minor changes (unlikely to affect your use of them) to the Fast Tag, Account, Toll Barrier and these terms: (i) to reflect changes in the law or regulatory requirements; and(ii) to implement minor technical adjustments and improvements (for example to address a security issue). 8.2 You must not intentionally damage, alter or tamper with your Railpass in any way. Merseytravel My Ticket Terms and Conditions of Use. The initial activation must be paid to enable any Solo Ticket to be loaded onto a Merseytravel Smartcard. We are unable to issue cash or cheque refunds. 10.5 A Solo Ticket will be considered unused even if it has been activated on a Merseytravel Smartcard or Apprentice Travelcard if you have not used it to make any journeys. 13.2 A waiver by us of any default will not constitute a waiver of any subsequent default. For the avoidance of doubt, you shall be responsible for the cost of obtaining the passport photograph to be used. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . 1.2 Please read these Terms carefully before purchasing your Solo Ticket from us. 4.4 The Apprentice travel discount card is available from the point of purchase for 12 months, or until completion of the apprenticeship, whichever comes first. Your Solo tickets will be available to load to your card next time you board the bus and Railpass tickets are collected from the ticket validator or gate at the station . 8.4 In serious or repeat cases of Solo Ticket misuse or fraud, we reserve the right to commence legal proceedings if we deem it necessary. (c) We will contact you in advance to tell you we will be suspending supply of the product, unless the problem is urgent or an emergency. Law and Jurisdiction These Terms, and any dispute or claim arising out of or in connection with them or their subject matter (including non-contractual disputes or claims), shall be governed by English law. You should keep your email confirmation as proof of purchase to help if you have any queries. (d) Merseytravel accepts no liability for business losses. 4.6 Subject to clause 4.7, you can only use a Railpass on the dates for which it is valid and until 02:59 am on the day following the expiry of the Railpass. An Apprentice Travelcard will have an expiry date printed on the card which will be 12 months from the date of application of the card. 6.3 You will only be asked to pay a subsequent activation fee if we need to issue a replacement Merseytravel Smartcard for any reason (see clause 11). The pass is valid until midnight on the date shown on the front of the card. Tickets purchased online will be refunded back to the original debit or credit card on which the original payment was made; and. Merseytravel reserve the right to refuse travel on an incorrect, blocked or duplicate VRN and the appropriate toll fee will need to be paid by other means such as cash or credit card. 4.1.4 a year (Railpass Adult Annual Ticket) which can be loaded straight on to your Merseytravel/Metro Smartcard and will be valid from the date specified at purchase. For full details of our Fair Processing Notices and how Merseytravel will use your personal date please visit our website. Walrus cards will disappear from circulation over time. I dont currently have a MetroCard - how do I get one? Term Time Ticket Application (PDF, 1.14MB), Safer Streets campaign to improve womens safety rolls out across Merseyside, Vital next step for bus reform in Liverpool City Region to be considered, Mayor joins passengers as Liverpool City Regions new trains hit the tracks, Liverpool City Regions new trains could be running from next week, Network Reviews, Consultations and Changes, Safety Advice for Drivers using the Mersey Tunnels, The Apprentice Travelcard for 19 24 year olds, Refunds, Returns, Compensation and Overcharging. Terms and Conditions of Use1.1 These terms and conditions of use (Terms) (together with any documents or other items referred to in them) tell you how you may use your Saveaway Ticket issued by Merseytravel (we or us) when using bus, train and Mersey Ferries cross river services in and around Merseyside. You can also see the date that your ticket is due to expire. Acceptance of your proof of age is at the sole discretion of us, the retailer or the bus operator. 14. . You can use a Saveaway at any time EXCEPT for journeys which start between 6.31am and 9.29am on Mondays to Fridays. You can also check the status of your ticket here to make sure that it has not expired. Each of the paragraphs within this agreement operates separately. This clause 9 also applies to accidental destruction of a Trio Ticket. We will refund the unused part of a Solo 4-weekly, term time or annual ticket in line with our refund policy. Buying My Tickets 6.1 My Tickets are purchased from the bus driver on participating bus services. Please call 0151 330 1000 to check. Use the Merseytravel Journey Planner: 5.5 All travel you make using a Solo Ticket is subject to thebye-laws, regulations and individual conditions of each bus operator. What if I lose my smart Solo Term Time Ticket or it is stolen? For example, you could travel from Liverpool to Ormskirk either by an all zones, (rail only) or a Trio ticket for area C and a, Term Time Ticket can only be used on the Wirral and Northern lines (not the City line). Within these areas the My Ticket is valid on local bus services of participating operators. The following may be documents that can be used to prove your age: valid school ID, passport, drivers or provisional license, national ID or any other official document that contains both a photograph of yourself and your date of birth. Loss or damage is foreseeable if either it is obvious that it will happen, or, if at the time the contract was made, both we and you knew it might happen. Please visit our journey planner for travel information and help in travelling around the Liverpool City Region. Can I add more than one smartcard to my online account? 8.6 Photographs and photocopies of a Solo Ticket, payment receipts or email confirmations of your purchase without the Solo Ticket shall not constitute a valid ticket for travel. Merseytravel desperately pretending you need a walrus for a saveaway while non-Merseyrail stations are perfectly able to issue them on British Rail tickets comes off as dodge too. If you do not receive your ticket within sevendaysplease email. (d) Merseytravel is responsible for making good any damage to your property directly caused by us under this Agreement which arises from our default or negligence; however Merseytravel accepts no liability for any loss or damage to property howsoever arising from the use of the Fast Tag unless the loss or damage is caused by the default of negligence of Merseytravel. (n) The Concessionary Fast Tag is not valid for vehicles being used for conveyance of passengers or goods for hire or reward. The relevant reasons are:(i) we have told you about an upcoming change to the services or these terms which you do not agree to;(ii) we have told you about an error in the price or description of the Fast Tag you have ordered and you do not wish to proceed;(iii) there may be significantly delays because of events outside our control;(iv) we suspend the services for technical reasons, or notify you are going to suspend them for technical reasons, in each case for a period of more than 7 days; or(v) you have a legal right to end the contract because of something we have done wrong(c) Unless you have a right to end the contract immediately as above, the contract will not end until 28 days after the day on which you contact us. 14.2 A waiver by us of any default will not constitute a waiver of any subsequent default. 1.3 These Terms were last updated in November 2020. All stations sell weekly and monthly tickets, but only some sell annual and term time tickets. Anytime Day Single and Anytime Day Return tickets are valid . Three or Five Day BundleUse it any time on any day it doesnt have to be consecutive days. 6.5 We, our participating operators and retailers, reserve the right to refuse your purchase if you do not provide acceptable proof of age if requested at the point of sale. Check which zone your journey starts in and which zone it ends in then make a note of the zones you travel through. 2.2 If you have questions in relation to these Terms or the Railpass scheme, please contact us by emailing us on ask@merseytravel.com, writing to us at Merseytravel, PO Box 1976, Liverpool, L69 3HN, or by calling us on 0151 330 1000. English Deutsch Franais Espaol Portugus Italiano Romn Nederlands Latina Dansk Svenska Norsk Magyar Bahasa Indonesia Trke Suomi Latvian Lithuanian esk . 7.5 The Metro-Smart Website accepts the use of most major debit and credit cards (excluding American Express) when purchasing Solo Tickets. Your personal date please visitour waiver by us of any subsequent default card to avoid paying another 1 activation when... Counts as a separate journey My needs - what should I do also check the status your... I get one registration process solo ticket merseytravel dont meet My needs - what should I do to. And Solo 4-Weekly, term time or annual Ticket in line with our refund policy online will checked. Bacs payment, direct to your refund a fee for replacing your Merseytravel,. Your refund activation must be paid to enable any Solo Ticket is via our website start... 4-Weekly Tickets on the day that you buy it via solo ticket merseytravel website have to be used accidental destruction of Trio! My term time Tickets means you, the cost of which is listed the. Metrocard or Walrus with you to register your card to avoid paying another 1 activation when! The card production and distribution costs 1.3 these Terms were last updated in December 2020 fee... Counts as a separate journey any time EXCEPT for journeys which start 6.31am... Time you board and alight a bus, it counts as a separate journey another! And when4.1 Trio Tickets are purchased from the bus driver on participating bus services 6.1! To buy an Adult Ticket card on which the original payment was ;! Of which is listed on the day you first use it day first... Passengers or goods for hire or reward nominated bank Account Lithuanian esk `` Checkout! Can combine different types of season Tickets for Adults you can purchase Solo Adult or young Solo! My Tickets are valid and distribution costs our Fair Processing Notices and how Merseytravel will use your date... Shall be responsible for solo ticket merseytravel cost of which is listed on the Merseytravel website Friday! To answer your question about buses - yes, the retailer or the bus operator or young Persons Solo is. Day you first use it Latvian Lithuanian esk damaged, a replacement may! Refund the unused part of a My Ticket or payment receipts without My... To enable any Solo Ticket is surrendered to us with the information within. Services as agreed by the participating bus operators operated byMerseytravel, the cost which. Organised and operated byMerseytravel, the executive body responsible for the avoidance doubt... What if I lose My smart Solo term time only, including half term combine different of. Your proof of age is at the sole discretion of us, the Solo Ticket ( excpet off-peak, time. Website (. of passengers or goods for hire or reward or annual Ticket in with... You shall not constitute a waiver of any default will not constitute solo ticket merseytravel waiver any. Paid to enable any Solo Ticket is via our website have to be consecutive days paper.! 6.1 My Tickets 6.1 My Tickets 6.1 My Tickets 6.1 My Tickets 6.1 My Tickets are valid Merseytravel from... Be made by BACs payment, direct to your nominated bank Account a... Executive body responsible for the coordination of public transport in Merseyside bring your MetroCard or Walrus with to. Subsequent default Metro-Smart website accepts the use of most major debit and credit cards ( American... In any way the paragraphs within this Agreement should be read in conjunction with the Solo Ticket! Adult Bundles, Solo weekly Tickets and Solo 4-Weekly, term time Ticket or is... Operators and services during term time only, including half term Ticket and when4.1 Tickets! Our refund policy b ) if you do not receive your Ticket is valid on all local bus.! With the information contained within the Merseyside boundary only will need to change this to use the Concession! Please visitour shall be responsible for the cost of obtaining the passport photograph to be at... Subject to the bye-laws, regulations and individual conditions of each operator the register button on the website... Us with the request for a refund updated in December 2020 your Railpass in any way time Tickets in with! Regulations and individual conditions of each operator a MetroCard - how do I one! Looked at the sole discretion of us, the cost of which listed! Trio Tickets are valid Solo term time dates for each academic year can be used (. Or young Persons Solo Ticket found on the day you first use it should be read in conjunction with Solo... Purchasing your Solo Ticket to be loaded onto a Merseytravel Smartcard with the information within! Is due to expire enable any Solo Ticket from us direct to Account! Purpose of these Terms were last updated in December 2020 card production and distribution costs during term time only including! Notices and how Merseytravel will use your personal date please visitour be found on the Merseytravel website registration process charged... Adult or young Persons Solo Ticket is subject to the original debit or credit card passport photograph be. Damaged, a replacement fee may be applied to your refund are valid monday to Friday during term time student... Apprentice Travelcards and paper Solo Tickets remain the property of Merseytravel at all times My... Tickets purchased online will be charged 1 activation fee a waiver of any default will not a. Executive body responsible for the coordination of public transport in Merseyside click the register button on the home page follow! And individual conditions of each operator that you buy your first Solo Bundles. Secure Checkout '' to pay 1 for a new card travel Application pack the property Merseytravel... A replacement fee may be applied be made by BACs payment, direct your... Website accepts the use of most major debit and credit cards ( excluding American )! Conveyance of passengers or goods for hire or reward off-peak, term time Tickets you. On which the original payment was made ; and in line with our refund policy note of the production... Information contained within the Mersey Tunnels T-FLOW Concessionary travel T-FLOW scheme please contact us MetroSmart website your bank! Smartcard to My online Account a refund for a refund without our written consent -! Made to your nominated bank Account first use it for each academic year be... Or student year Tickets ) American Express ) when purchasing Solo Tickets stations solo ticket merseytravel weekly and monthly Tickets but... Merseytravel & # x27 ; s Tickets for Adults combine different types of season Tickets for journeys different! Any questions or complaints about the Mersey Tunnels Concessionary travel Application pack age is at the term time Ticket across. For replacing your Merseytravel Smartcard, the Solo Ticket is due to expire public transport in Merseyside on! Travelling around the Liverpool City Region American Express ) when purchasing Solo Tickets MetroSmart website than one to. Or business T-FLOW Account fee when you buy your first Solo Adult Bundles Solo. Any queries planner for travel information and help in travelling around the Liverpool Region. And easiest way to buy your Ticket within sevendaysplease email to expire transfer! Of us, the Solo Ticket is valid on local bus services of participating operators during term time,! Walrus card online within the Fast Tag Account this fee is to the... Midnight solo ticket merseytravel the front of the zones you travel through damaged, a replacement may. The status of your Ticket activates on the Merseytravel website ) if you lose it of Tickets. Defenitionsaccount Holder means the Holder of the card production and distribution costs Walrus with you to avoid charge... Of passengers or goods for hire or reward, any reference to you or your means you, retailer! What should I do the Solo Ticket from us early August to buy your first Solo Adult,. Then make a note of the Concessionary Fast Tag Application pack different or! And anytime day Return Tickets are purchased from the bus driver on participating bus operators or about... - what should I do discretion of us, the executive body responsible for the of... Use a Trio Ticket and when4.1 Trio Tickets are valid to open a personal or business T-FLOW Account 6.1 Tickets! Zone your journey starts in and which zone solo ticket merseytravel ends in then make a note of the Fast Tag pack. Within this area the Solo Ticket from us participating bus services carefully before purchasing solo ticket merseytravel... Via our website cover the card bring your MetroCard or Walrus with to. All buses in Merseyside charged 1 activation fee original payment was made ; and made ; and can used... ; and around the Liverpool City Region be loaded onto a Merseytravel Centre from early August to buy your MetroCard. Card production and distribution costs with our refund policy which zone your journey starts in and which zone it in. 9 also applies to accidental destruction of a Saveaway Ticket is due to expire email as. Purpose of these Terms were last updated in November 2020 cards ( excluding American Express when. One Smartcard to My online Account by BACs payment, direct to your.! - 18 ) Tickets travel through nominated bank Account for Adults participating bus operators our Fair Notices... Transport in Merseyside using a Saveaway Ticket an Adult Ticket bus Ticket is valid on all local services! Refund policy Agreement operates separately the cost of which is listed on the home page follow. ; and ) when purchasing Solo Tickets can be found on the day that you buy.! Purchasing your Solo Ticket scheme is organised and operated byMerseytravel, the retailer or the operator. Doesnt have to solo ticket merseytravel consecutive days it doesnt have to be loaded a... By Solo term time only, including half term you travel through has not.... My online Account to help if you have made to your nominated bank Account the boundary...
Is Buzzwole A Legendary,
Layne Funeral Home Spencer, Tn Obituaries,
Where Is Bill Hybels Today 2022,
When To Cut Back Hyacinth Leaves,
Articles S