tips for the grand at moon palace
The servers make note of it and the kitchen is informed of the allergy. Yes there are ocean view rooms, but my guess is they are likely more pricey and need to be specifically requested. So you book a vacation to go to beach right from your room and get to know there that you cannot use it. The Grand Moon Palace Cancun has 16 restaurants, a spa, a fitness center, a variety of bars and nine pools spread throughout the property. Thanks for your AWESOME review ! We stayed in a Garden View Suite on the 3rd Floor. So cute. Other all-inclusive resorts weve stayed at have required reservations for the a la carte restaurants. The standard Moon Palace rooms and service used to be great until they put up the Grand, now the other side leaves a little to be desired as everything nice is at the Grand. The beach was perfect no seaweed like our visit in July. This allowed us to have lazy mornings with our boys and not feel like we had to rush to the buffet. The staff is amazing and helpful. Looks like you have 2 pictures view from 3rd floor room. Braydon is still quite small, so the Flowrider attendant went on the board with him and let him go after they had a few moments riding in the waves. We are traveling with my daughter and her family, they have a toddler.the kids pool at sunrise is very cute, do they have similar at the grande. Loved this thread and feel really good about it. It can be annoying because plans may change during your visit, so you may have to cancel your reservation or go to the restaurant when you are not actually hungry. My husband on the other hand is obsessed with the flow rider and typically spends the whole day on it. A tropical beach club edges up to the sandy shoreline, which is right outside. You wont even have to leave the resort if you dont want to lots to do. Only a couple of the restaurants required reservations. This is the kids pool at the Sunrise Moon Palace. This is Los Tacos restaurant. We loved our evening here. Most all-inclusive resorts weve visited make sushi rolls with vegetables only sometimes they use imitation crab but the result is typically underwhelming. The fresh pasta we ate atTavola was fantastic. It makes your evening romantic, harmonious and with a very positive vibe. Staff was always friendly and we were glad to tip them for their hard work. We are so excited about our trip now! The Grand at Moon Palace offers all inclusive Cancun Honeymoon, vacation and wedding packages.The resort is located just south of the Cancun strip. Do you think the Grand is worth the extra money? Set on the beach, The Grand at Moon Palace is indeed quite the grand resort. She will explain how the resort credits work (you get so much depending on your stay, for example $2000US for a 9-11 day stay. I would say that teenagers would really love this resort. Just wondering if you did any upgrades? Just wondering if the have floats for the lazy river and do you have to pay for them. Not only are they deliciously and decadent, they are hand-crafted works of art. Wagyu beef this was Cams favourite dish. When the Diamond Elites eat? Luxurious rooms boast Free WiFi, a daily refreshed mini-bar . What is your opinion on the Grand vs the other Moon Resorts? Hi. We would like to plan on the day, or the day before, where we would like to eat rather than be holden to a strict itinerary. and the food. Im not sure if theres an additional charge for these rooms, but I would assume so. Our oldest son, Braydon, gave it a try and had a blast. Theres no charge to leave your kids who are 4 and above at the kids club. more. Bring 20, 50, 100 peso bills or $1, $5, $10 USD and tip generously. 12/11/2022 By Traveling Canucks 100 Comments Categories: Beach Mexico Resort Review Travel Stories Trip Ideas. Youll have a great time! Is it difficult to travel between the resorts and around the Grand itself because of the size? Our Vow Renewal in Riviera Maya, Mexico. We didnt buy anything, but they did have sunscreen, hats, play things for the beach, etc. That is an extra $2317 per studio. Moon Palace The Grand - Cancn - , : Moon Palace The Grand - Cancn If your kid has an allergy and you leave them at the kids club, they have your child wear a special wrist band as an extra precaution. If walking on the paths watch out for trolleys as they are frequent and fast sometimes and seem to have the right of way. Thank you Mitchel. This review was so helpful we visit Moon Palace yearly because we had our wedding there. Our boys were mesmerized. Which brand is it and is it replenished daily in the room? Very clean comfortable room, water slides, kids club, great restaurants. Also, any advice on making specific room requests would be great. If youre in the main lobby building or restaurants, beers are served in a tall frosty glass; not the warm plastic cups commonly found at all-inclusive beach resorts. Yes, you read that correctly. If you have questions about this beach resort, leave us a comment below and well do our best to answer. Thanks for your review. I have zero complaints or negatives on any of the restaurants or food.Given the success of this new section, we will need to get out to stay at the new Cabo and Jamaican resorts. With all the amenities it surely will have something for everyone. Or is it now only if you stay at grand? . Several friends are coming with children, looks like the perfect resort for them and those of us without. The other one is called the Playroom. Este impresionante resort todo incluido te dejar sin aliento desde el momento en que pises suel. How is the Beach at The Grand at Moon Palace? The beach does not have a reef, so if you want to go snorkeling youre best to join a tour and head to some of the nearby dive spots. They expected and deserve tips so this is "all inclusive" except for all the supplements and expected tips. Cusco Restaurant is located near the beach, which is quite far from the Lobby building. The Grand at Moon Palace is a five-star resort with over 1,300 guest rooms, 9 pools, 16 restaurants, 9 bars, world class spa, indoor bowling alley and an impressive outdoor water park that has a wave pool, lazy river and several mega-slides. My husband and I are typically not fond of AIs but the kids enjoy them as there tends to be more people their age. How much is it per day for all inclusive for 2 adults? The water park at The Grand is amazing! Have a great time! At what time did you usually eat dinner for the non reservation restaurants and how long did you have to wait for? Appetizer seared tuna on cucumber with seaweed garnish. It is incredible to read these comments as they reflect the unparalleled service that our collaborators provide to our guests. On the second floor of the Playroom is a Kids Club where younger kids can be left so the parents can have some free time. Should you stay at Waikiki Beach in Honolulu when you visit Oahu, Hawaii? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Report inappropriate content RachelinToronto Toronto, Canada Level Contributor We just had a drink in the lobby bar while waiting, and the kids played in the games room. There are towels available at huts around all the pools and you dont need a card, you can just grab them when you need them as many as you want. The beach was awful and smelled bad but we didnt even bother to go because the resort makes up for the beach (as already mentioned). This is where the Flowrider is located (pictured above). Is there an extra charge? Can they stay at the kids club alone while we go out to a formal dinner? Its a legit Water Park! The seaweed on the beach is an issue for some, but it didnt bother us because we prefer the pools anyways. The big slides were not open, as of 06/25/2018 (our last day), though it looked completed. Did you find the credit useful? Thanks. We did spend a few evenings walking on the beach and it was fine. Foods were good, pastries were amazing. . The spa is said to be over 75,000 square feet and features more than 60 spa suites, a hydrotherapy circuit, plunge pools, steam and sauna rooms. We like that we didnt have to make formal plans on this vacation. I have been trying to figure out the new grand lay out as we now have a toddler I have to plan vacation a little more to accommodate him. We decided were going to spend that extra money and take advantage of everything they have to offer! We spent most of our time at this pool, which is located near the beach. or fee for the food and drinks? Im glad that youve found the review helpful. Keep em coming! Ha ha. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Views of the courtyard inside our building. The food is really very good so I wouldn't worry about that at all. Most of the restaurants are located in the Lobby building, so Cusco doesnt draw as many guests in the evening. I think well have a fantastic time, and can always plan a trip to a resort up on the 7 (Hotel Zone) next summer! We were very impressed by the spread. Regardless of knowledge level - every single person made an effort to provide that exceptional Palace service we are used to.Our favorite pool was at Los Tacos. Cant forget the food. Thank you so much for your reply, well go to the bank and stock up on small notes! Tuna poke served in a coconut bowl. We found that each pool offers a different vibe, so your bound to find one that works for you. We felt safe, pampered and entertained throughout our visit. Thanks And so will your 4 year old. We got the standard beach bag and robes only for the adults and CHI brand hair products. The bus to the Beach palace resort was great and the beach there is even better! Wondering if anyone used resort babysitters to have a night out? Dining You also have gourmet meal options and delicious poolside bites all day long. For the record, we did NOT sample all of these desserts. My wifes friends husband couldnt keep up with the kids and he had to stay-in the last day. There are plenty of pools, activities, games, shows and restaurants to keep you and your family entertained for days. We werent given a pager, but I believe they take your phone number if they need to call you. Thoughts. Bring your bathing suit. Would definitely return to the Grand again in the future, but will never buy a membership. We are heading back there again in the new year, I know my 5 yr old daughter would definitely love having a robe to wear in the hotel room. Would definitely return to the Grand again in the future, but will never buy a membership.Airport - If you are completely new to visiting Cancun, when you arrive at the airport after you leave the luggage area (still indoors) there will be tons of people in uniforms asking if you need information, transportation, or help. Relaxation pool wasnt heated but quieter and warm enough on hot days. At least run shuttle service free of cost to beach palace. Loved our stay at the Grand, but found it overwhelming due to its size and intricacies the first few days. Therefore, we kindly invite you to read your private messages where our E-Concierge team will be contacting you for assistance.We remain at your service.Respectfully,Cesar FallardiOperations DirectorThe Grand at Moon Palace Cancun, This is the version of our website addressed to speakers of English in the United States. Thank you! Learn how your comment data is processed. There use to be 2 pools that were heated before renovations began. HOWEVER, after reading your review, I am personally re-energized & cannot wait! Were planning to visit the Grand at Moon Palace next month (May 2018) and were already so excited! Im leaning toward the Grand for my preferences but Im inclined to think the boys may enjoy Nizuc as the Grand may be to sedate for their liking. If saving chairs, use something unique like a book (not just a white towel like everyone else). He had a soak every morning while watching cartoons. Im glad I found your review before visiting the Grand and wanted to thank you for putting so much effort into the entire page, especially the kids area. Liked: Cleanliness, staff & service, amenities, property conditions & facilities. Yes, they do have a store that had various items in it. Vacation planners - located in the lobby beside front desk, if you want to use resort credits to book spa services, golf, or excursions, you do it through them. BUT we didnt spend much time on the beach. The beach is beautiful and the loungers are so comfy. For dessert ice cream balls covered in Japanese rice dough. Youre going to have a great time. Who can I contact? Your kind comments will be shared with Aldo and Magaly who will be grateful for your soon return. I would maybe ask them ahead of time, or check at the front desk and ask. [Passive] . It was very helpful! Thanks for the great post. We also got a free 25 min back massage, manicure, pedicure per person with our stay. The reason I ask is because we are coming from Europe and need to know if we need to try and get smaller denominations of dollars before coming. Its the modern version of the do not disturb door hanger that were all familiar with. And because the resort is so large, we never felt like it was overly crowded. From world-class spas to thrilling nightly entertainment. He made our last night the best night! . Hi John yes, the Diamond elite pool is between the Half Moon and Olympic pools. You can order drinks and food while you enjoy a few rounds of bowling. With distinct resorts-within-resorts, the Moon Palace's accommodations match the resort of choice. I . You can see the planes flying in the distance, but its not annoying. Wifi requires no password. Jade serves delicious contemporary Asian cuisine that includes fresh sushi, yakitori, seafood and grilled wagyu beef. We have a similar indoor jungle gym near our home in Vancouver, but this one is way better. This is a factor if the resort is over run with us concert goers and you are on a family vacation. The Grand at Moon Palace Cancun boasts savory dining options, top-shelf liquors, 24-hour room service, and world-class nightly entertainment. The table is even lower to the ground so kids can serve themselves. Tripadvisor performs checks on reviews. Below are a few of the dishes we sampled at Jade Restaurant. Do you know if we stayed at Sunrise would we have access to the grand water park and activities? Travelled during spring break (near full capacity), two adults, two kids. They thought was really cool. When you book something, they will print out a slip for the activity and cost, you have to sign and acknowledge cancellation policy. Thank you so much for the time you put into this review!! We are traveling with our 4 boys ages 14, 17, 17 & 20. However, my daughters are 16 & 19 years old..Is it mostly for families with smaller children? I have to name a few Magaly in vacation planners was the best she made our trip planning stress free and went above and beyond Aldo in the bowling alley & teen lounge was awesome to our son he even spent time teaching our son bowling basics .People like these make our vacation greatThank you !! 2.1K views 1 year ago Join agency owner Kari Dillon as she takes you on a walkthrough of the Presidential Suite of The Grand at Moon Palace. I was wondering if there was a variety store at the resort for things you might forget. Go 1.5 hours early and a guide will take you through a hydrotherapy routine that involves sauna, cold room, steam room, scented showers, mud masks, etc. Please see our partners for more details. The restaurants offer a variety of wines from around the world. We didnt eat at JC Steakhouse either. We didnt visit the Awe-Spa during our visit but we think its worth mentioning. They asked us at each meal what allergies our son had. This is the seafood fettuccine with black ink pasta. Being able to have cold drinks in the pool is a big hit with our boys. Yum. We love Peruvian food but its not easy to find, especially at an all-inclusive resort. The grand has something similar for kids but its a larger play area so I think youd be happy with it. And thats just The Grand property. There is a section upstairs for kids 7 years and under that can be left there unattended. Sunrise is the most active and family-friendly area of the resort, with family suites and family activities scheduled poolside and on the beach daily. The interactive games are very cool. Daddy, take my picture in front of the fun place so I can look at it later, says Connor. The quality of the adult beverages at The Grand stood out from past all-inclusive experiences. Your email address will not be published. Theres a lot to do and many pools to hang out at. thanks for your review. We still had plenty to do at the resort even though the big slides werent open yet. We paid extra money for ocean view room and could not even stand there in balcony. I assume checkout is mid morning. Hello, Cool yourself in one of nine refreshing pools or sip unlimited premium drinks at our many bars. The food at The Grand was a pleasant surprise. Thanks for writing such a detailed and fantastic review, were even more excited about our visit in July now . Just looking at all your pictures of the amazing food. I am very happy I stumbled upon your review; it was wonderful reading & gave me good information. Here are some tips to help make the most of your vacation at Moon Palace. Also do they provide a kettle in rooms? Glad you found it useful! That would be too dangerous. Its a simple and innovative solution that makes communication super easy. For younger kids, theres an area that is supervised and you need to sign them in and out. They will be wearing badges and will act official, but make no mistake they are wanting to get you signed up for a timeshare presentation (they are sales people). We did not spend a lot of time at the beach. Thanks again! It was a great way to start the day. Weve been to the Grand twice and neither times did we get any gifts like the pails and water wings or kid size robes or shampoos for the kids. Breakfast flatbread with eggs, bacon and spinach. Moon Palace Cancun is a gigantic family-friendly all-inclusive luxury resort along Cancun's Riviera Maya, about a 15-minute drive from the airport. We are staying at The Grand at Moon Palace and were walking back to our room when we heard the most beautiful piano music in the main bar. Such a bummer! Yes, please return and share your experience, Im sure others will appreciate that. They sit by the vacation planners but on the other side of the wall.Bowling - requires reservations. It is a reality that we require a great team to be able to attend each and every one of the areas in order to provide the highest quality service that our guests expect, that is why our collaborators are constantly receiving training to be always well informed. A try and had a soak every morning while watching cartoons of bowling seaweed like our visit we... Entertained throughout our visit your pictures of the amazing food min back massage, manicure, per... 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